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Frequently Asked Questions

question?
Drop us an email and we’ll be in touch asap.

GENERAL

What services do you offer?

We offer a multitude of services, including but not limited to web design, social media strategy, content strategy, branding and rebranding, photography, and video production. See our Home page or the Services Drop-Down Menu in our Navigation bar for in-depth explanations of each service.

How do you determine project pricing?

Our pricing is based on several key factors, primarily project length and services rendered. At the outset of each project, we work with our clients to create a pricing plan that suits your individual needs. Deposits are due after the Proposal stage.

Can you accommodate our schedule and deadlines?

At the outset of each project, we work with our clients to create a schedule that suits your needs. For those who need quick results, we can offer expedited services.

Do you work with clients and make revisions?

A key part of our process is receiving feedback from our clients and adapting our results to their liking. The level of client participation is flexible and individualized to each project. We offer consistent check-ins, either through face-to-face meetings or over email or phone, according to your preference and availability.

BRANDING

Can you help us with creating an entirely new brand?

Absolutely! While we also offer rebranding services, we have experience in building brands from the ground floor. Brand creation is a huge endeavor, and we are here to help every step of the way, from the creative brief to the launch.

Do you offer brand refreshes or rebranding?

Yes! Our team is experienced in refreshing and revitalizing brands. 

Do you offer social media strategy services?

Yes! For an in-depth look at our content strategy services, check out the Content Strategy tab on our Home page.

WEB SERVICES

Who will host my website?

We host our clients’ websites on Webflow, unless they have a special preference.

Will my website be mobile-friendly?

Yes! Our process employs responsive design to ensure all of our websites are accessible across a range of devices.

Can you help with search engine optimization (SEO)?

Absolutely! SEO is a priority in our web design process. 

Can you integrate social media into my website?

Yes! Our web design services support social media embedding, and our branding services can include content strategy according to our clients’ needs. 

Do you offer ongoing support and maintenance for websites?

All of our web design projects include site monitoring and maintenance for 30 days after their conclusion. Further support and maintenance can be provided according to the pricing structure of your individual project.

Do you offer ecommerce design and hosting for online stores?

Yes! You can see a recent example of our online retail work here.

PHOTOGRAPHY, VIDEOGRAPHY, AND ANIMATIONS
What photography/video equipment do you use?

Cameras and Lenses:
-
Sony FX3 Full Frame Cinema Camera (Netflix-approved!) with Sony FE 24-70mm f/2.8 GM II Lens
- Canon Rebel-T7 with Standard Lens

Lighting: 
-
UBeesize softbox lights
- Neewer LED lights

Audio: 
-
RØDE Wireless GO II Mics and Professional Lavaliers
- RØDE Professional Booms 
- Shure MV7 USB Podcast Mic

Gear:
- Mic stands and mounts and tripods
- Teleprompters
- DJI RS3 Pro Gimbal Stabilizer


What editing software do you use?

Our team is proficient in a wide range of photo and video editing softwares, including but not limited to Adobe Premiere Pro, Adobe Lightroom, and Adobe Photoshop.

What animation software do you use?

The primary animation software we use is Adobe After Effects.